POLICIES
Thank you for choosing Wishbone Studio! Each piece of jewelry is handmade with love and care, and I want you to be completely happy with your purchase. Please take a moment to review policies below:
Exchanges & Returns:
All sales are final. Since each item is made-to-order, returns are not accepted. Refunds are not offered under any circumstances.
Exchanges may be offered at my discretion, but please contact me within 7 days of receiving your item if you wish to discuss a potential exchange.
Processing & Shipping Times
All orders will be processed and shipped within 3-5 business days. If your item is made-to-order, please allow 7-10 business days for crafting, as each piece is carefully handmade to ensure the highest quality.
I appreciate your patience and understanding as I create something special just for you!
Important Information on Wear & Care:
While I take great pride in creating jewelry that can be worn every day, please remember that jewelry is delicate by nature. These pieces are made with care and attention to detail, but they are not indestructible. I recommend handling your jewelry with care, especially when engaging in activities that may cause damage (e.g., exercising, swimming, or working with your hands).
Thank you for understanding. As a small, handmade business, I truly appreciate your support! If you have any questions or need further assistance, please don’t hesitate to reach out— I am here to help.